Where is the ASHP Pharmacy Futures 2025 being held?
Pharmacy Futures is being held in Charlotte, NC at the Charlotte Convention Center (CCC), 501 S. College St., Charlotte, NC 28202. View on Google Maps.

Whom do I contact if I require special assistance during the meeting?
If you have any disability for which you require an auxiliary aid while attending this meeting, please contact the Conference and Convention Division by email at [email protected] by May 2.

What is the attire for Pharmacy Futures?
The attire at ASHP national meetings is business casual. When packing, keep in mind that the average high temperature for Charlotte in June is 87 degrees, and the average low is 66 degrees. Because hotels and convention centers are cool, ASHP highly recommends that you bring a sweater with you when attending sessions and comfortable shoes for walking.

Is my child allowed at the meeting?
For health and safety considerations, children under the age of 16 years will not be admitted to the exhibits, poster sessions, special events, or educational programs.

Will ASHP provide childcare at the meeting?
If you are traveling to the Pharmacy Futures Meeting and are in need of childcare, Jovie is a local babysitting/nanny service specializing in connecting traveling parents with experienced local babysitters. Jovie’s experienced caregivers ensure that children are safe, engaged, and entertained. Contact Jovie directly at 704-848-5175 or [email protected] or visit Jovie.com to book.

Links to third-party websites are provided for general informational purposes. ASHP is not responsible for the content of a third-party website. By clicking on a third-party website link, you will leave the ASHP website and be subject to and governed by the terms of the respective third-party. ACCESS TO AND USE OF THIRD-PARTY CONTENT IS SOLELY AT YOUR OWN DISCRETION AND RISK.

Where can I find details on educational sessions and other activities offered at the ASHP Pharmacy Futures 2025 meeting?
View the Session Schedule & Itinerary Planner to browse a list of all education and activities, including detailed information on networking sessions, posters, special events, and other activities as the information becomes available.

Is there an app for the meeting?
Yes. Download the ASHP LIVE! app to view the complete agenda, build your own schedule, browse faculty details, take notes directly on the slides, and expand your network. Available soon in app stores for iOS and Android. For the best experience, it is recommended that you download the app prior to coming on site.

Will session materials be available for educational sessions?
Yes. Access to presentation slides and other supplemental resources will be made available free to all meeting registrants on the Session Schedule & Itinerary Planner approximately two weeks prior to the meeting.

• NOTE: Download and print the session materials in advance. Paper handouts and printers will not be provided at the meeting.

How do I claim my CE?
If the CE provider is ASHP, you may process your CE on the ASHP Learning Center. For other providers, follow the directions provided at the symposium. If you have any questions, contact information is provided in the symposia listing.

How can pharmacy technicians obtain CE during the meeting?
The meeting will offer sessions that award pharmacy technician CE credit. We ask the pharmacy technician attendees to please look for sessions that have a “T” designation in order to gain approved pharmacy technician CE credit.

How long after the meeting can I claim CE?
All continuing pharmacy education credits must be claimed within 60 days of the live session you attend. To ensure that your CE is accepted inside of ACPE’s 60-day window, plan to process your CE before July 31, 2025.

Does ASHP share registrants’ contact information with ACCME-defined ineligible companies?
ASHP does not share the names or contact information of learners/meeting attendees with any ineligible company or its agents without the explicit consent of the individual learner. Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Does the Charlotte Convention Center have public parking?
Onsite parking is available at prevailing rates in the NASCAR Hall of Fame Parking deck adjacent to the Charlotte Convention Center. The entrance is at 500 S. Brevard Street. The daily rate is $25.

Does the Charlotte Convention Center have a business center?
The UPS Store has a location in the convention center, open Monday – Friday, 9:30 a.m. – 5:30 p.m. and Saturday, 11 a.m. – 2 p.m. (subject to change). The phone number is (704) 339-6036. For more information and directions, please visit the UPS Store website.

Does the Convention Center have a Mother’s Room?
There are two Mother’s Rooms located in the Convention Center: one located by the Richardson Ballroom Section B, and one located across from room W211. Each room is equipped with a chair, stool, and refrigerator. These rooms are private and can be locked.

Does the Convention Center have a designated First Aid Room?
An EMT will be available onsite. Please reference the ASHP LIVE! app for location and hours.

Can I bring a guest to the meeting?
Yes, however, an official guest program is not scheduled during the meeting. Guests of registrants are welcome to purchase a la carte badges to the following specially planned events:

• Sunday evening’s Grand Opening Reception in the Exploration Hall from 5 p.m. – 7 p.m. ($55)
• Monday’s Opening Session (8 a.m. - 9:15 a.m.) and access to the Exploration Hall on Monday ($70)
• Tuesday’s Harvey A.K. Whitney Lecture Award Reception and Dinner from 7 p.m. – 10 p.m. ($180)
• Lunch in the Exploration Hall on Monday. Doors open at 10 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exploration Hall. ($70)
• Lunch in the Exploration Hall on Tuesday. Doors open at 11 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exploration Hall. ($70)

Badges can be purchased onsite at Customer Relations, located in the Registration area.
Badges for the Opening Session, Grand Opening Reception, and daily lunches are available onsite only. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

Can a guest attend the Opening Session on Monday?
Yes, guests may attend the Opening Session, but they must have a badge. Badges can be purchased onsite at Customer Relations, located in the Registration area. Badges are $70 and include access to the Exploration Hall for Monday only. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

Can a guest attend the lunch in the Exploration Hall?
Yes, badges for Monday’s or Tuesday’s lunch can be purchased onsite at Customer Relations, located in the Registration area. Doors open at 11 a.m., and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). Badges for lunch are $70 for each day. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

How do I purchase tickets for the Harvey A.K. Whitney Lecture Award Reception and Dinner?
Coupons for the dinner can be purchased while registering for the meeting (online or on the registration form) or during the meeting at Customer Relations in the Registration area. Coupons must be purchased by 2 p.m. on Monday, June 9. The cost is $180 and is non-refundable.

Seating at the dinner is reserved, and coupons (received when you pick up your badge at the meeting) must be exchanged for a ticket and table selection by 2 p.m. on Monday, June 9, at Customer Relations in the Registration area.

Attire is evening formal, black tie optional.

What is the headquarter hotel?
The Westin Charlotte will serve as the headquarter hotel.

What is the tax on the hotel rooms?
The tax is currently 15.25% (subject to change).

Do the hotel rates include complimentary internet access?
If you book your hotel room through Orchid.Events, ASHP’s official hotel reservation provider, your hotel rate includes internet access in your guest room. You will also receive the following exclusive benefits:

• Complimentary access to the hotel’s fitness center
• No resort/destination fees
• Protection in the event the hotel oversells its rooms
• And more

Why shouldn’t we reserve our hotel room directly with the hotel or a discount internet provider?
The number of guest rooms reserved by ASHP attendees and exhibitors determines whether or not the meeting qualifies as a "citywide" convention. Fulfilling this standard requirement enables us to hold our meeting in the cities that meet our space, location, and rate criteria. It also allows us to receive all of the benefits and services reserved for citywide conventions and provided by the hotels and local Convention and Visitors Bureau.
Here are several other extremely important reasons for you to reserve your hotel room through ASHP:

• You’ll have peace of mind that you made a reservation at an official ASHP hotel at the discounted ASHP rate.
• You’ll be provided with complimentary access to the internet in your hotel guest room.
• In the event the hotel has oversold guest rooms, you’ll have protection.
• We can avoid financial penalties for not filling our room block commitments.
• We can negotiate lower and more favorable rates for future meetings (more rooms equals greater buying power and lower costs for everyone).

For these reasons, please reserve rooms through Orchid.Events, ASHP’s only official hotel reservation provider for Pharmacy Futures 2025.

What should I do if I can’t book all nights at my preferred hotel?
You may select to be waitlisted for those nights. If you select a waitlisted reservation, currently, one or more nights of your stay are unavailable. Orchid.Events is continually working with the hotels on room inventory, and there is a high probability they will obtain additional rooms for the waitlisted nights. Should your waitlisted reservation be confirmed, you will receive a new acknowledgment within five business days from Orchid.Events. If they are unable to clear your waitlisted reservation, Orchid.Events will contact you to discuss alternative accommodations.

If you are experiencing difficulty making your reservation, you may also call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday, 9 a.m. – 7 p.m. ET, excluding Federal Holidays.

I would like to extend my hotel stay and the dates are not available online?
If your desired dates are unavailable or you would like to stay before or after the official meeting dates, call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday 9 a.m. – 7 p.m. ET, excluding Federal Holidays.

How do I book a group of rooms for my organization?
Individuals or companies wishing to secure five or more guest rooms must complete the online Hotel Room Block Reservation Form or email a completed and signed form to [email protected]. Make sure to read the Hotel Room Block Policies [PDF] prior to completing and submitting the form!

I received an acknowledgment from Orchid.Events. Will I hear from the hotel directly?
You will not receive an additional reservation confirmation from your hotel. The housing acknowledgment, received from Orchid.Events when you book your room, serves as confirmation of your reservation. The hotel will not have a record of your reservation until a few days prior to the beginning of the meeting. If you have questions about your reservation or need to make a change, you may access your reservation online or email [email protected].

How far is the airport from the Charlotte Convention Center?
Just 7 miles from Charlotte Douglas International Airport (CLT), the Charlotte Convention Center is easily accessible from Interstate 85, Interstate 77 and U.S. Highway 74.

Will ASHP shuttle service be provided to/from Charlotte Douglas International Airport?
ASHP does not provide shuttle service to/from the airport and the hotels. Multiple forms of ground transportation including taxis, app-based ride share programs, rental cars, and public bus service link you to the surrounding area.

Will ASHP provide shuttle service to the Convention Center each day?
All hotels are within easy walking distance of the Charlotte Convention Center and, thus, shuttle service is not required. View the official Hotel List and Map [PDF].

I have a registration question, whom should I contact?
ASHP is partnering with SPARGO, Inc. as the official registration provider for Pharmacy Futures. If you have a question related to registration, please contact the ASHP Customer Registration Center at [email protected] or by phone at 866-849-9828 (International) or 571-549-4546 (Domestic). The ASHP Customer Registration Center hours are Monday - Friday, 8:30 a.m. – 5 p.m. ET.

What is the location and hours for registration?
Registration is located at the Charlotte Convention Center. Additional satellite registrations may be added; refer to the final attendee newsletter or ASHP LIVE! app for details.

Hours (subject to change):

The replacement fee for lost badges is $50.