Frequently Asked Questions

Where is the ASHP Pharmacy Futures 2024 being held?
Pharmacy Futures is being held in Portland, Oregon at the Oregon Convention Center (OCC), NE Martin Luther King Jr Blvd, Portland, OR 97232. View on Google Maps.

Just across the river from downtown, the OCC is located in Portland’s Lloyd neighborhood. Containing the Oregon Convention Center, Veterans Memorial Coliseum, and Moda Center, it is one of the most dynamic neighborhoods in downtown, hosting sporting events, parades, community marathons and, concerts. Everything is a short light rail or streetcar stop away, including many fine restaurants and shops.

The OCC is a cashless building. To provide a faster, more efficient transaction process, the OCC only accepts credit/debit cards and touchless payment methods. Cash-to-card machines, also known as reverse ATMs, are free to use and are located on Level 1 near the South Ginkoberry Entrance and in the Pre-Function B area near the ATMs. Access the OCC map here.

Whom do I contact if I require special assistance during the meeting?
If you have any disability for which you require an auxiliary aid while attending this meeting, please contact the Conference and Convention Division by email at [email protected] by May 3.

What is the attire for Pharmacy Futures?
The attire at ASHP national meetings is business casual. When packing, keep in mind that the average high temperature for Portland in June is 73 degrees, and the average low is 53 degrees. Because hotels and convention centers are cool, ASHP highly recommends that you bring a sweater with you when attending sessions and comfortable shoes for walking.

Is my child allowed at the meeting?
For health and safety considerations, children under the age of 16 years will not be admitted to the exhibits, poster sessions, special events, or educational programs.

  • Where can I find details on educational sessions and other activities offered at the ASHP Pharmacy Futures 2024 meeting?
    View the Session Schedule & Itinerary Planner to browse a list of all educational and activities, including detailed information on networking sessions, posters, special events, and other activities as the information becomes available.
  • Is there an app for the meeting?
    Yes. Download the ASHP LIVE! app to view the complete agenda, build your own schedule, browse faculty details, take notes directly on the slides, and expand your network. Available in app stores for iOS and Android. For the best experience, it is recommended that you download the app prior to coming on site.
  • Will session materials be available for educational sessions?
    Yes. Access to presentation slides and other supplemental resources will be made available free to all meeting registrants on the Session Schedule & Itinerary Planner approximately two weeks prior to the meeting.
    • NOTE: Download and print the session materials in advance. Paper handouts and printers will not be provided at the meeting.
  • How do I claim my CE?
    If the CE provider is ASHP, you may process your CE on the ASHP Learning Center. For other providers, follow the directions provided at the symposium. If you have any questions, contact information is provided in the symposia listing.
  • How can pharmacy technicians obtain CE during the meeting?
    The meeting will offer 26 sessions that award pharmacy technician CE credit. We ask the pharmacy technician attendees to please look for sessions that have a “T” designation in order to gain approved pharmacy technician CE credit.
  • How long after the meeting can I claim CE?
    All continuing pharmacy education credits must be claimed within 60 days of the live session you attend. To ensure that your CE is accepted inside of ACPE’s 60-day window, plan to process your CE before July 31, 2024.
  • Does ASHP share registrants’ contact information with ACCME-defined ineligible companies?
    ASHP does not share the names or contact information of learners/meeting attendees with any ineligible company or its agents without the explicit consent of the individual learner. Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Does the Oregon Convention Center have public parking?
Onsite parking is provided in the convention center's underground garage. You may enter the garage through either the NE Lloyd Boulevard (P1) or NE First Avenue (P2) entrances. Clearance on the P1 Level is 7 feet; clearance on the P2 Level is 9 feet. There are a total of 800 spaces.

Standard Daily Parking Rate: $12
Larger Event Rates: A dynamic rate of $12 - $20 will be charged at parking garage entry during events. The garage generally opens daily at 6:00 a.m.

Please allow for ample time to park. The garage can reach capacity on days with busy event schedules and area traffic may impact your arrival and departure times. On these days we recommend using public or commercial transportation. The Oregon Convention Center does not guarantee parking availability. Availability is on a first-come, first-served basis.

A cashless venue. To provide a faster, more efficient transaction process, the garage only accepts credit/debit cards and touchless payment methods. The pay-on-foot parking kiosk at the South Ginko entrance accepts both cash and credit card payments.

There are several privately operated parking garages/lots in the area surrounding the convention center. Please be aware that some locations may not be open at certain times and availability is based upon demand.

Does the Oregon Convention Center have a business center?
The OCC’s Guest Experience Marketplace is located next to the main welcome desk in front of the guest experience office on the lobby level across from the MLK entrance. Self-serve complimentary cloud-based printing and copying (black and white, 8.5” x 11” paper only) is available. The nearest business and shipping service center is available at the FedEx Office Print & Ship Center, located at 1605 NE 7th Avenue. The phone number is 503-284-2129. For more information and directions, please visit Oregon Convention Center business center website.

Can I bring a guest to the meeting?
Yes, however, an official guest program is not scheduled during the meeting. Guests of registrants are welcome to purchase a la carte badges to the following specially planned events:

  • Sunday evening’s Grand Opening Reception in the Exploration Hall from 5 p.m. – 7 p.m. ($55)
  • Monday’s Opening Session (8 a.m. - 9:15 a.m.) and access to the Exploration Hall on Monday ($70)
  • Tuesday’s Harvey A.K. Whitney Lecture Award Reception and Dinner from 7 p.m. – 10 p.m. ($170)
  • Lunch in the Exploration Hall on Monday. Doors open at 11 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exploration Hall. ($70)
  • Lunch in the Exploration Hall on Tuesday. Doors open at 11 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exploration Hall. ($70)

Badges can be purchased onsite at Customer Relations, located in the Registration area.

Badges for the Opening Session, Grand Opening Reception, and daily lunches are available onsite only. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

Can a guest attend the Opening Session on Monday?
Yes, guests may attend the Opening Session, but they must have a badge. Badges can be purchased onsite at Customer Relations, located in the Registration area. Badges are $70 and include access to the Exploration Hall for Monday only. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

Can a guest attend the lunch in the Exploration Hall?
Yes, badges for Monday’s or Tuesday’s lunch can be purchased onsite at Customer Relations, located in the Registration area. Doors open at 11 a.m., and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). Badges for lunch are $70 for each day. For health and safety considerations, children under the age of 16 are not permitted in the Exploration Hall, Poster Sessions, special events, or educational sessions.

How do I purchase tickets for the Harvey A.K. Whitney Lecture Award Reception and Dinner?
Coupons for the dinner can be purchased while registering for the meeting (online or on the registration form) or during the meeting at Customer Relations in the Registration area. Coupons must be purchased by 2 p.m. on Monday, June 10. The cost is $170 and is nonrefundable.

Seating at the dinner is reserved, and coupons (received when you pick up your badge at the meeting) must be exchanged for a ticket and table selection by 2 p.m. on Monday, June 10, at Customer Relations in the Registration area.

Attire is evening formal, black tie optional.

Does the Convention Center have a Mother’s Room?
The OCC provides two Mamava nursing suites. These private and secure suites are located near the A and E meeting rooms on level 1. The suites are ADA-compatible with a comfortable seating area and are equipped with standard AC power outlets and USB charger ports. 

Note: All Mamava suites come with a Bluetooth SmartLock that syncs with Mamava’s mobile app. Download the app at mamava.com/mobile-app. You may also request a door code for entry from the OCC’s receptionists in the Administration Office on Level 2 and by calling 503-235-7575.

Does the Convention Center have a designated First Aid Room?
Yes, the OCC has a fully-equipped first aid room. EMTs may be contacted by picking up any house phone and dialing “7575” or by alerting any OCC staff member. The building also has multiple defibrillator stations (AEDs) located in public spaces for immediate response to a medical emergency.

What is the headquarter hotel?
Hyatt Regency Portland at the Oregon Convention Center.

What is the tax on the hotel rooms?
The tax is currently 16% (subject to change).

Do the hotel rates include complimentary internet access?
If you book your hotel room through Orchid.Events, ASHP’s official hotel reservation provider, your hotel rate includes internet access in your guest room. You will also receive the following exclusive benefits:

  • Complimentary access to the hotel’s fitness center
  • No resort fees
  • Protection in the event the hotel oversells its rooms
  • And more

Why shouldn’t we reserve our hotel room directly with the hotel or a discount internet provider?
The number of guest rooms reserved by ASHP attendees and exhibitors determines whether or not the meeting qualifies as a "citywide" convention. Fulfilling this standard requirement enables us to hold our meeting in the cities that meet our space, location, and rate criteria. It also allows us to receive all of the benefits and services reserved for citywide conventions and provided by the hotels and local Convention and Visitors Bureau.
Here are several other extremely important reasons for you to reserve your hotel room through ASHP:

  • You’ll have peace of mind that you made a reservation at an official ASHP hotel at the discounted ASHP rate.
  • You’ll be provided with complimentary access to the internet in your hotel guest room.
  • In the event the hotel has oversold guest rooms, you’ll have protection.
  • We can avoid financial penalties for not filling our room block commitments.
  • We can negotiate lower and more favorable rates for future meetings (more rooms equals greater buying power and lower costs for everyone).

For these reasons, please reserve rooms through Orchid.Events, ASHP’s only official hotel reservation provider for Pharmacy Futures 2024.

What should I do if I can’t book all nights at my preferred hotel?
You may select to be waitlisted for those nights. If you select a waitlisted reservation, currently, one or more nights of your stay are unavailable. Orchid.Events is continually working with the hotels on room inventory, and there is a high probability they will obtain additional rooms for the waitlisted nights. Should your waitlisted reservation be confirmed, you will receive a new acknowledgment within five business days from Orchid.Events. If they are unable to clear your waitlisted reservation, Orchid.Events will contact you to discuss alternative accommodations.

If you are experiencing difficulty making your reservation, you may also call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday, 9 a.m. – 7 p.m. ET, excluding Federal Holidays.

I would like to extend my hotel stay and the dates are not available online?
If your desired dates are unavailable or you would like to stay before or after the official meeting dates, call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday 9 a.m. – 7 p.m. ET, excluding Federal Holidays.

How do I book a group of rooms for my organization?
Individuals or companies wishing to secure five or more guest rooms mustcomplete the online Hotel Room Block Reservation Form or email a completed and signed form to [email protected]. Make sure to read the Hotel Room Block Policies [PDF] prior to completing and submitting the form!

I received an acknowledgment from Orchid.Events. Will I hear from the hotel directly?
You will not receive an additional reservation confirmation from your hotel. The housing acknowledgment, received from Orchid.Events when you book your room, serves as confirmation of your reservation. The hotel will not have a record of your reservation until a few days prior to the beginning of the meeting. If you have questions about your reservation or need to make a change, you may access your reservation online or email [email protected].

How far is the airport from the Oregon Convention Center?
Just 8 miles from Portland International Airport (PDX), the Oregon Convention Center (OCC) is accessible via Interstate 5 North from Exit 302A–Rose Quarter, or from Interstate 84 West Exit 1–Lloyd Boulevard. Download a map with directions [PDF].

Will ASHP shuttle service be provided to/from Portland International Airport?
ASHP does not provide shuttle service to/from the airport and the hotels. Multiple forms of transportation link you to the rest of the region. Visit the Ground Transportation page for more information.

Will ASHP provide shuttle service to the Convention Center each day?
All hotels are within walking distance of the Oregon Convention Center.

I have a registration question, whom should I contact?
ASHP is partnering with SPARGO, Inc. as the official registration provider for the Summer Meetings. If you have a question related to registration, please contact the ASHP Customer Registration Center at [email protected] or by phone at 866-849-9828 (International) or 571-549-4546 (Domestic). The ASHP Customer Registration Center hours are Monday - Friday, 8:30 a.m. – 5 p.m. ET.

What is the location and hours or registration?

Day Time
Saturday, June 8 10:30 a.m. – 5:45 p.m.
Sunday, June 9 7:00 a.m. – 7:00 p.m.
Monday, June 10 7:00 a.m. – 5:30 p.m.
Tuesday, June 11 7:30 a.m. – 5:00 p.m.
Wednesday, June 12 7:30 a.m. – 12:00 p.m.

NOTE: Preregistered Attendees and Exhibitors be sure to bring your registration confirmation barcode — it'll get you through the fast lane of preregistered/advance registration. Simply scan your barcode, pick up your badge, and be on your way. Registration orders must be paid in full, and you must present photo identification prior to badge pickup. Assistance will be available if you choose to register onsite.

The replacement fee for lost badges is $50.

Read ASHP’s current information related to safety measures and COVID-19. ASHP strongly encourages all attendees to be vaccinated with current and future booster vaccines for COVID-19, influenza, and any other recommended vaccines.

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